Terms and Conditions
- All dogs must be accompanied by an up to date record of current vaccinations.
- All dogs must be vaccinated against kennel cough. This must be done no later than seven days before boarding to allow for the vaccination to take effect.
- We request that all dogs receive a broad spectrum de-worming course and strongly recommend that a tick solution is applied due to the rural setting of the kennels.
2. Bookings and Payment
- Bookings may be made by telephone, email or Facebook.
- We will accept provisional bookings.
- We normally accept either cash or cheque upon collection of your dog, but payment upon drop-off can be taken if preferred.
- Any dog not collected within seven days of the agreed collection date (unless an arrangement has been reached) will be carefully re-homed to the best of our ability.
- Insurance and emergency veterinary cover are included in the fee. Any charges not covered by insurance will be settled by you upon collection.
3. Bitches in Season
- We are unable to board female dogs that are actually 'in season'.
- If your dog comes into season during her stay and we are unable to reach you or your emergency contact we will consult with our vet who may decide to delay her season for the welfare of all dogs staying at the kennels. This would be an additional expense to you, settled on collection.
4. Illness and Care
- We must be informed upon arrival of any pre-existing conditions or ongoing treatments your dog is receiving.
- If, in the sad event of the loss of a pet, we were unable to contact either you or your emergency contact, we would seek advice from our veterinary surgeon to make the necessary arrangements.
5. Opening hours
- As we live on site, we can offer flexibility of visiting times.
- Opening hours for the kennels are 8.30am-9.30am, 10.30am-11.30am and 3pm-4pm.
- If visiting, please call ahead so we can arrange our day to accommodate.
Kennel Cough Disclaimer
Kennel Cough is the umbrella term for a collection of fairly common and highly contagious respiratory diseases found in dogs.
It is impossible to entirely safeguard against Kennel Cough. The virus can incubate for up to two weeks, meaning that dogs that appear perfectly healthy during their stay may be, in fact, carrying one of the viruses that cause a problem.
We understand that the vaccination cannot protect your dog from all of the illnesses that contribute to Kennel Cough, but we require all dogs to be vaccinated to minimise any potential risk.
In the event of an outbreak all owners will be informed to allow for alternative arrangements if required.
There can be cost involved to everyone following an outbreak of Kennel Cough. Unfortunately, due to the arbitrary nature of the illness, we and our insurers can no longer accept responsibility or liability for any cost owners may incur.